Huemer Group Support

 

Welcome to the new service portal of Huemer Group

To help you getting started with our new SupportTool, we've created a quick starting guide for you.

Report an an incident:

• Click on report an incident

         

·         Complete the form as accurately as possible.

• After clicking on „Submit“ you will receive a confirmation e-mail with your processing number. In the mail there is also a link which you can use to query the status of your newly created ticket
• In order to inform you about changes in your tickets, an informational email is sent to the creator whenever the status changes.